We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Goods such as preloved consignment pieces, hiring pieces, used shoes and certain delicate items may not be eligible for return or refund. Several types of goods are exempt from being returned. The item was purchased at full price (no discount or promotion applied).The item is in a saleable condition and.The item has not been worn, washed or altered and.The item is not from a preloved, consignment or hire collection and.The item is in its original, unworn condition with all takes attached, is free from stains and any odours and.We provide a return within 7 days of delivery for a credit note, exchange or refund and on the basis all of the following criteria is met: Orders may take up to 25 days to be delivered. Moda Society is not responsible for lost packages, which have been confirmed delivered by the courier delivering the package.Ĭredit notes are valid for 6 months from the date of issue. International orders are sent via various international courier agents and each shipping country differs so local taxes and duties will need to be remitted by receiver if requested from customs. If we cannot reach your destination by shipping, we will cancel the order and refund any monies paid. Your order will be confirmed within 3 business days. If you have not received your order confirmation email within 24 hours, check your email junk or spam folder or contact countries are orders shipped to? How do I know if my order has gone through?Īll successful order transactions will receive an order confirmation email. All payments are processed in AUD$.Īll Australian domestic and International orders include FREE shipping. All items are in AUD$ unless stated otherwise.
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